‘That’s above me now’: Craig Brooks filmed his confrontation with a customer who was incredibly rude and racist towards him. After booking a room for the night, the woman called him a ‘f*g n**r’ without any apparent motive. Once she arrived to the check-in desk, Craig told her that she couldn’t stay at the hotel, due to the company’s zero-tolerance policy on racism towards its staff. Despite all her begging, the woman was denied her stay at the Holiday Inn Express and was suggested to try another hotel next door.
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